Frequently asked questions
Smart home answers,
made simple.
What to expect when planning your installation, upgrading existing equipment or choosing a new system.
What services do you provide?
We install smart home controls, custom lighting, security cameras, intercoms, audio systems, TVs and projectors. Tell us what you have in mind so we can confirm the scope and recommend a suitable solution.
How does installation work?
We start with a consultation to understand your space and needs. We then plan equipment and wiring, install and configure the system, test it and explain how to use it.
Can you upgrade existing systems?
Yes. We can assess your current setup, check compatibility and recommend whether to integrate new devices or replace outdated equipment.
Do you offer support after installation?
Yes. We provide guidance on using your new equipment and can help with troubleshooting or future upgrades. Contact us to discuss the support your system needs.
Can I control everything from my phone?
Many systems offer phone apps for controls, notifications and live camera viewing. Available features depend on the equipment and integration; we will confirm them when planning your setup.
Do I need Wi-Fi or internet?
It depends on the equipment. Some devices use Wi-Fi, others use wired connections or a dedicated hub. Many functions can work locally, while remote access and cloud features usually need internet. We will explain what your chosen system requires.
Can I choose specific brands or use my own equipment?
Yes. We can work with your preferred brands or existing equipment, subject to compatibility and installation requirements. Share the model details before booking.
How long does an installation take?
Many jobs take a few hours to a day. Larger projects or more complex wiring may take longer. We will estimate the schedule after reviewing the scope.
Do you install wired or wireless cameras?
Both. Wired PoE cameras can provide a dependable network and power connection. Wireless cameras may suit locations where cabling is difficult, but still need a suitable power source and connection. We will help compare the options.